Website Policies for Aga Lady Barber

(Terms & Conditions, Privacy, GDPR, Accessibility & Cookies — Combined Page)
Last updated: November 2025.

1. Terms & Conditions

About Aga Lady Barber

  • Aga Lady Barber is an independently operated barbering service based in the Swindon area.

  • All services are provided in person and by appointment only.

  • The business operates on a cash-only payment basis.

  • No card payments or online transactions are taken.

Appointments & Cancellations

  • Clients are asked to arrive on time for their appointment.

  • If you need to cancel or reschedule, please provide reasonable notice where possible.

  • Missed appointments may result in refusal of future bookings.

Pricing & Payments

  • All prices are displayed clearly when booking or enquiring.

  • All payments must be made in cash at the time of the appointment.

  • No refunds can be issued for completed services, but if you are unhappy, please raise concerns immediately so they can be addressed.

Liability

While every care is taken during all barbering services, Aga Lady Barber cannot accept liability for:

  • Reactions to products if allergies were not disclosed

  • Loss or damage to personal belongings during your visit

  • External outcomes after you leave (e.g., personal aftercare, exposure to weather, etc.)

If you have allergies, medical conditions, or sensitivities, please inform Aga before your appointment.

2. Privacy & GDPR Policy

Aga Lady Barber respects your privacy and is committed to safeguarding your personal information in accordance with UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

What Personal Data We Collect

We may collect:

  • Name

  • Contact details (phone number, email)

  • Appointment information

  • Any information you choose to provide
    This website may also automatically collect basic analytics such as pages visited, device/browser type, and referring sources.

How Your Data Is Used

Your data is used only for:

  • Managing appointments

  • Responding to enquiries

  • Basic site performance analytics

  • Legal or compliance obligations, if required

Lawful Basis for Processing

Processing may be based on:

  • Consent (e.g., when submitting a form)

  • Legitimate interest (running the business efficiently and securely)

  • Contract (providing booked services)

Data Sharing

  • Your data is never sold.

  • Data may be processed by integrated tools such as Squarespace’s hosting, form handling and analytics services, which operate under their own compliant privacy frameworks.

Data Retention

Personal information is kept only as long as needed for appointment administration or legal obligations, then securely deleted.

Your Data Rights

Under UK GDPR, you have the right to:

  • Access your data

  • Request corrections or deletion

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the ICO: https://ico.org.uk

To exercise any rights, contact: ladybarberaga@gmail.com

3. Accessibility Statement

Aga Lady Barber is committed to making this website accessible to as many visitors as possible, in line with the Equality Act 2010 and WCAG 2.1 guidelines.

Measures We Take

  • High colour contrast

  • Clean, readable typography

  • Keyboard-friendly navigation (Squarespace native)

  • Descriptive text labels and headings

If You Need Assistance

If you experience accessibility issues while using the site, or need information in a different format, please contact us at ladybarberaga@gmail.com and we will assist as quickly as possible.

4. Cookie Policy

This website, built on Squarespace, may use essential and non-essential cookies for performance and analytics reasons.

Types of Cookies Used

Essential cookies:

  • Required for the website to function (security, page loading, navigation).

  • These do not require user consent.

Analytics / performance cookies (optional):
Used by Squarespace and third-party tools to understand site traffic and improve performance.

Managing Cookies

  • On your first visit, you may be shown a cookie banner where you can accept or decline optional cookies.

  • You can also control cookies through your browser settings at any time.

More information:
https://www.allaboutcookies.org/

5. Contact Information

For any questions regarding appointments, accessibility, privacy, GDPR, or cookies, please contact:

Aga Lady Barber
Email: ladybarberaga@gmail.com
Location: Swindon area (exact location shared upon appointment confirmation)